Our Goal is to Keep You Fashionable & Safe From COVID-19
In an effort to keep our customers happy and healthy and to mitigate the risk of spreading COVID-19, we will not be allowing returns or exchanges. We understand that this can be frustrating because it is hard to know sizing before being able to try an item on, however, if you text us at (704) 230-6348 we will do our best to give you every measurement you need to make sure you are 100% happy with the fit of your item(s) before ordering.
We also understand that you may be nervous about us packing your orders. Most shipments will take at least 2 days from the time we drop the shipment off til the time it reaches you which should be enough time for any virus on a surface to die, however, we also recommend letting the package sit for 24 hours to guarantee less exposure. We also have 70% isopropyl alcohol (which is 100% safe to spray lightly on fabrics) that we don't mind spraying on your items before we package them. Please include in your notes that you would like our COVID-19 treatment if you would like for us to spray isopropyl alcohol on your items before packaging them to ship.
Please email us at sarah@sarahandnigels.com if you have any questions or concerns. Thank you so much for your understanding and for your support during these uncertain and strange times.